Accountability Without Anguish Delivers Results

Accountability Without Anguish Delivers Results

Even the thought of holding your teammates accountable for results and you start getting sick in your stomach. Worse yet, think of having your boss holding you accountable by watching over your every move and you may start looking for another job. In most organizations, just say the word “accountability” and you will notice defensiveness, suspicion and resentment. No wonder most managers flat out avoid the task, or plunge into it flinging emotional hand grenades. What if we were to re-frame the entire concept from a difficult and unpleasant subject to an easy and enjoyable activity. Why not turn accountability into a game. After all, in the world of sports or gaming, people thrive on performance metrics, score keeping and instant feedback. Collectively, we hold each other accountable far more effectively than under direct supervision. The inherent aspects of accountability in sports and games can be successfully applied to the game of work. In sports or at work, we face challenging goals, often imposed by the need to succeed. We can be recognized and rewarded, or criticized and penalized for team and individual performance. Our morale is bound to sink or soar with the score keeping. Athletes own their statistics and even take pride in their performance. Instead, most workers feel that performance measures are forced, unfair and irrelevant. We can change that! There is a growing accept ance for empowering employees to take responsibility for their goals, performance and consequences. The practice of holding one’s self accountable can be energizing and even fun. Instead of relying on the manager to hold subordinates accountable by setting their goals, monitoring...